EU GDPR Compliance Statement and Privacy Notice

Who We Are

Our website address is: https://wondersofthewake.com.

If you have given us your email address (by emailing us, buying tickets from our website or subscribing to our website, for example) you should read this to reassure yourself that we are looking after your data responsibly.

If any website visitors understand these rules better than us and believe there is something else we should be doing, please don’t hesitate to let us know. We value the security of your information extremely highly and will never intentionally breach the rules. However, the rules are designed for large organisations and most authors are sole traders just doing our best to keep up.

Our use of cookies is addressed fully in our Cookies Policy.

Our lead data protection supervisory authority is the Irish DPC so in order to create this document we consulted the Data Protection Commission website.

What Personal Data We Collect And Why We Collect It

Name and email address

Email addresses of people who have emailed us and to whom we have replied – automatically saved in our email client and collected only for the purposes of replying to emails.

We do not share this information with anyone, unless specifically indicated and when explicit consent has been given by the message sender, or in the highly unlikely event that we are legally obliged to do so.

If someone randomly asks for another person’s email address, unless both are known closely to us, we will always check with the other person first.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Who We Share Your Data With

We never share your name or email with anybody unless legally obliged to do so.

How long we retain your data

For users that purchase tickets on our website, we may store the personal information they provide in order to process their order. All users can see, or ask us to delete their personal information at any time. Website administrators may also see and edit that information.

What rights you have over your data

You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Ticket purchases are processed via Turitop and Stripe.

If someone asked to see their data stored in our email client we will take a screenshot of their email entry/entries.

Contact information

If you require any more information or have any questions about our privacy policy, please feel free to contact us by email at privacy@wondersofthewake.com

Subject access requests

We aim to respond to all requests within 72 hours and usually much sooner.

Lawful basis for processing data

If people have emailed us, they have given us their email address, and usually, their names. We will not add it to any database or spreadsheet unless someone asks us to or gives us explicit and detailed permission.

Children

Young people sometimes email us but we don’t know their age unless they tell us – and we only have their word for that. We would not deliberately keep their email address. Since we are not “processing” their data, we are not required to ask for parental consent. We might reply to the email, but will not actively contact them again.

Data breaches

We have done everything we can to prevent this, by strongly password-protecting our computers, mobile devices, email accounts, Dropbox, IONOS 1&1 hosting account, Publii accounts, among others, and using two-factor verification where available. If any of those organisations were compromised we would take steps to follow their advice immediately. Our website is hosted by IONOS 1&1 and is protected using SSL (Secure Socket Layer) technology. SSL is the industry standard method of encrypting personal information. Access to back end website management is also protected by strong passwords and two-factor verification.

Communicating privacy information

We have put this document on our website with a link from our footer..